PRIME PROFITS. POOR PEOPLE.
OFFICIAL SELECTION
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Undeliverable: Prime Profits. Poor People. investigates the hidden system behind America's doorstep delivery economy, and the workers and independent delivery contractors carrying the cost of our demand for speed and convenience.
WHO REALLY DELIVERS YOUR AMAZON PACKAGE
Amazon packages arrive on millions of doorsteps every day. But many of the drivers behind the wheel aren't actually Amazon employees.
Undeliverable goes inside the Delivery Service Partner system to examine the businesses and people responsible for getting those packages through the final mile—and asks who ultimately bears the financial and human cost of the convenience consumers have come to expect.
Through firsthand accounts, interviews and investigation, the film explores a system largely invisible to the customers who depend upon it.
WHY THIS FILM? WHY NOW?
THE PRICE OF CONVENIENCE IS DECIMATING THE STABILITY OF OUR ECONOMY AND DECIMATING OUR WORKFORCE.
- $200.6 Billion Dollars in annual revenue.
Amazon is the largest company by revenue in the United States.
- Amazon operates the Delivery Service Partner (DSP) program in 19 countries, employing over 275,000 drivers worldwide. Drivers average about $17 to $22 per hour, typically employed through outsourced DSP's or as independent Amazon Flex contractors with little to no upward wage growth. This is less than half of what UPS driver's make.
-They are responsible for the "last mile" of Amazon's Prime Delivery business which is what sets them apart and has made them the largest logistics company in the world.
- Most of the workers are classified as independent contractors and Amazon excepts no liability for any one of them while exercising complete control over them.
DIRECTOR'S NOTE
Undeliverable tells a sobering but essential story about Amazon and other companies whose labor practices are reshaping and, some argue, eroding, the American workforce. By leveraging low-wage labor and operating within regulatory gaps, these corporations have built highly profitable business models while shifting much of the risk, liability, and responsibility onto workers and third-party contractors.
The film draws a powerful parallel between today's labor landscape and the struggles that defined the American workforce in the late 19th and early 20th centuries. As Amazon has grown into one of the world's largest employers, it has also become a focal point in the modern debate over unionization, worker protections, and corporate accountability, raising questions about whether hard-fought labor gains of the past are slowly being undone.
This is the hidden cost behind every click, every order, and every delivery. Prime Profits. Poor People. What is the true human toll of convenience? And as consumers continue to demand faster service at lower prices, are we unknowingly contributing to a system that threatens the long-term stability and dignity of the American worker?